Administration at Level 1 gives you the opportunity to learn about how a business works. You will find out about:

• Distributing and posting out mail.
• Filing and organsing documents in different ways
• Communicating on the telephone as well as taking and saving messages.
• Using the computer to produce documents, newsletters, spreadsheets, databases etc….
• Faxing.
• Photocopying.
• Franking.
• Reception duties.
• Looking after visitors, new clients etc…



Gaining the Certificate gives you the opportunity to progress to Level 2 qualilfications and apprenticeships.